At FestiBlast.com, we strive to provide a seamless and enjoyable shopping and event experience. If you are not fully satisfied with your purchase, please review our refund policy below.

1. General Policy

Refunds are applicable only to eligible products or services purchased directly through FestiBlast.com.

Certain items, such as digital downloads, gift cards, promotional items, or time-bound event tickets, may not be eligible for a refund unless required by law.

To qualify for a refund, the request must be made within 7 days of purchase, unless otherwise stated for specific products or services.

2. Refund Eligibility

We may provide a refund in the following cases:

The product received is defective, damaged, or not as described.

You were charged incorrectly due to a technical or billing error.

An event or service booked through FestiBlast.com is canceled or rescheduled by us.

Refunds will not be issued if:

The product has been used, altered, or is no longer in its original condition.

The request is made after the stated refund window.

The issue arises due to factors beyond our control (e.g., delays caused by courier services, customer-provided incorrect details).

3. Refund Process

To request a refund, please contact us at support@festiblast.com with your order ID, proof of purchase, and details of the issue.

Our support team will review your request and may ask for additional documentation (such as photos of the product received).

Once approved, refunds will be processed within 7–10 business days to your original payment method.

4. Cancellations

Orders may be canceled before they are shipped/processed for a full refund.

Event or booking cancellations must follow the specific terms mentioned during the booking process.

5. Contact Us

If you have any questions about our Refund Policy, please reach out to us at:

support@festiblast.com

www.festiblast.com